Personal Trainer at Home in Dubai | Private Fitness & Yoga Instructors | FitU.ae

How FitU Works

FitU connects customers and professionals/service providers through our comprehensive platform.

The FitU website allows customers to book any fitness and wellness related service. Once any request is placed on FitU website:

What FitU Ensures & Facilitates

FitU will ensure and facilitate:

Smooth booking process for the customers
Identifying and allocating the best available professionals/service provider
Informing customers about any changes in the request

Service Confirmation Process

Once a service request is accepted by FitU:

FitU will send confirmation email to the customer
Customer to ensure being available at the booking time and let us know 4 hours prior in case of any change
Customer to ensure that the correct address has been mentioned so that the professional can reach on time
FitU will send completion email to the customer
Customer can call/message us to let us know about the service experience

Data Sharing & Privacy

When a service request is placed by the customer, FitU will share required details such as Name, address, phone number of the client to the professionals/service provider.

This information is shared solely for the purpose of service delivery and is handled with utmost confidentiality.

Cancellation & Refund Policy

Cancellation Process

In case the customer wants to cancel, he/she can cancel the same by going to their booking page on the website.

Service Contracts

The service or any repeat service contract is between the customer and the professional/service provider. FitU will not have any obligation or liabilities in respect of any service which is between customer and professional.

Payment Information

The multiple booking / orders / shipments may result in multiple postings to the cardholder's monthly statement. Each booking is processed individually to ensure accurate billing and tracking.