Frequently Asked Questions

Find answers to common questions about FitU's wellness services, booking process, and policies. Can't find what you're looking for? We're here to help!

General

At FitU, we believe that fitness should be accessible to everyone. That's why we offer a range of products and services designed to fit any budget and lifestyle. Our team of friendly and knowledgeable experts is here to support you every step of the way, whether you're looking to lose weight, build muscle, or just feel better in your own skin.

At FitU, you can select the place of training according to your own requirements and convenience, whether it's at your home, at the fitness center, or online.

No, you don’t need a gym or studio membership.
FitU brings the workout, yoga, massage session, or any of our services directly to you—whether it's at your home, office, or a preferred location. All our services are designed to be done without the need for any external memberships. Our professionals come fully equipped with everything needed for your session.

Pricing & Booking

The prices depend on the service you choose, and they vary according to the place you choose to train in. You can visit our services page to see the prices for our services.

You can reach out to us via WhatsApp or email with the trainer's full name. We will get back to you with the trainer's available schedule.

Trainers & Sessions

We will assign you a highly rated and best available trainer who will help you with your fitness needs. Once you get comfortable with the trainer, you can book the same trainer subject to availability.

Make sure you have scheduled your time properly so that you are on time and can enjoy the full session. Wear comfortable clothes, bring a bottle of water, an exercise mat, and definitely a smile.

No, you don't need any special equipment. Just bring your comfortable sports clothes, a bottle of water, an exercise mat, and a smile.

Payment & Safety

We accept Credit/Debit Cards, UPI, Net Banking, and Wallets.

Refunds are processed within 7–10 business days depending on your payment method.

Didn't Find Your Answer?

Our friendly support team is here to help. Get in touch and
we'll respond within 2 hours during business hours.

Live Chat

Available 9 AM - 6 PM

Call Us

+971 58 58 00 348

Email

info@fitu.ae

Get 10% off on
your first Booking

We are not spam. It’s a promise!

Your email address